Frequently Asked Questions
Everything you need to know about your discreet shopping experience.
How will my package be delivered?
We prioritize your privacy. All orders are shipped in plain, unmarked cardboard boxes or poly mailers with no mention of the store name or contents on the exterior label.
What will appear on my credit card or bank statement?
To ensure total discretion, your billing statement will show a neutral corporate name rather than 'India's Top Adult Superstore'.
Do you offer returns or exchanges on intimate apparel?
Due to health and hygiene regulations, we cannot accept returns or exchanges on intimate garments, lingerie, or personal items once the original packaging has been opened.
How do I choose the correct size for lingerie?
Each product page features a detailed size guide. We recommend measuring yourself accurately and comparing those figures to our chart, as sizing can vary between different international brands.
Is my personal data secure with your store?
Yes, we use industry-standard SSL encryption to protect your data. We never share your personal information or shopping history with third-party marketing agencies.
How long does shipping take within India?
Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for regional areas. You will receive a tracking link via SMS and email once the order is dispatched.